Shipping policy

§4. PAYMENTS AND DELIVERY

1. Payment for the purchased Products may be made using one of the following methods: credit card, PayPal, via the Stripe payment module whichever is selected by the Client.

2. The delivery of the purchased Products shall be completed with the use of a forwarding company or in accordance with information provided in the Order Form.

3. The shipping cost of the purchased Product depends on the shipping method and the destination. The Client may obtain information on the exact shipping cost in the Order Form.

4. On average, parcels are prepared for shipping within 2–5 working days of the order confirmation.

5. Customs fees are not included in the delivery fee. The Client placing an order from outside the territory of the European Union is obliged to cover additional costs such as customs, taxes, and customs fees in accordance with local regulations.

6. When receiving the parcel, the Client is asked to thoroughly check, in the presence of the forwarder/transport agent, that no contents of the parcel are missing, as well as to thoroughly check the condition of the packaging and the ordered Product. If the packaging seems damaged, the parcel should not be accepted or should be opened in the presence of the courier, damage report should be drawn up if needed, any potential damage should be documented as photos or videos, and the Seller should be contacted as soon as possible in order to explain the matter. Such conduct will allow for immediate resolution of the issue.